perfect solution is given here,first check the hardware drivers are properly installed or not,then check for driver corruption if drivers for that device is properly installed check the following path MY COMPUTER->PROPERTIES->DEVICE MANAGER->CLICK ON EXPLORER BUTTONS FOR REMOVABLE DRIVES
if there is red cross marker available which means your CD/DVD drive is disabled by administrator , so right click in it and select the ENABLE option
now your drive can visible in y computer window
further your problem not solved!! open the CPU cabinet check the two cable connection related to you drive one is carry data from mother-board and other one is from SMPS check the mycomputer window after rebooting the PC ,
you can also change the setting from BIOS setting to enable the drive
till all things your problem not solved then change the hardware
if there is red cross marker available which means your CD/DVD drive is disabled by administrator , so right click in it and select the ENABLE option
now your drive can visible in y computer window
further your problem not solved!! open the CPU cabinet check the two cable connection related to you drive one is carry data from mother-board and other one is from SMPS check the mycomputer window after rebooting the PC ,
you can also change the setting from BIOS setting to enable the drive
till all things your problem not solved then change the hardware
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